Our response to COVID-19
How to Shop with Us during this time
Please note that we can no longer guarantee delivery times for ALL destinations (domestic or international), due to ongoing mail service disruptions due to the pandemic.
1. Free Shipping over $40 (after discounts) in US & Canada
Our online shop is still open, and we've lowered our free shipping tier to $40 (throughout North America). If you're using this quarantined time to catch up on correspondence, our 12 cards for $40 deal is our most popular item right now!
2. Curbside Pick-up is Available
We are offering contactless pick-ups at our studio-shop! To arrange this, please check out on the website, and select "Direct Pick-up at Studio" as your shipping method. We will be in touch regarding pick-up details once the order is ready. Please don't show up at the shop if you didn't receive a confirmation -- we're not open, and your order won't be there!
3. Free Local Delivery within drop-off boundaries in East York radius (min. $40 order)
If you live within the area specified below, we will gladly deliver your order (over $40 before taxes) when it's ready. Please follow the steps for #2 above, and we'll be in touch regarding drop-off! Frida the shop dog thanks you for her bonus walk :)
4. Gift Messages & Care Packages available
We know how hard it is to celebrate occasions right now, which is why we have curated a series of care packages that you can send directly to your loved ones; we will handwrite your personal message for you. Or, build your own care package with all Canadian-made gifts that we've newly added to our online shop. At check-out, enter your gift note, and make sure you enter your recipient's address into the "Ship to" contact section. It's that simple!
Still have questions? Send us a message and we'll get back to you asap.
In order to keep everyone safe during the coronavirus pandemic, we closed our studio-shop on March 17, 2020.
To help people stay connected amid the social isolation caused by COVID-19, our team has created two special stationery kits that you can download and print for free.
To our retailers: yes, we are still shipping wholesale orders from our studio! Please drop us a message at info [at] gotamago [dot] com if you have any questions.
Stay home, and stay safe. See you on the other side.
With love and light,
Lichia, Christopher & the Gotamago Team